Privacy policy

Privacy Policy – The Shokz

At The Shokz (theshokz.com), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name
  • Email address
  • Phone number
  • Shipping & billing address
  • Payment information (processed securely via third-party gateways)
  • Device and browser information (for analytics & security)

We only collect information necessary to complete your purchase and provide a better shopping experience.

How We Use Your Information

We use your information for:

  • Processing and fulfilling orders
  • Customer support and communication
  • Order tracking and delivery updates
  • Marketing emails (only if you opt-in)
  • Site analytics and performance improvements

We do not sell, trade, or rent your personal information to any third parties.

Data Protection

Your information is stored securely using Shopify's encrypted servers. All transactions are processed through secure gateways like Stripe, PayFast, or Cash on Delivery, ensuring your data stays protected.

Marketing & Emails

You will only receive promotional emails if you opt in to our newsletter. You can unsubscribe at any time using the link at the bottom of any email.

Cookies

Our website uses cookies to improve your experience. These help us understand user behavior, manage the shopping cart, and personalize content.

You can disable cookies through your browser settings at any time.

Children’s Privacy

We do not knowingly collect data from children under the age of 13.

Policy Updates

We may update this Privacy Policy occasionally. All changes will be posted on this page with the "last updated" date.

Last updated: August 2025

Contact Us

If you have any questions about our Privacy Policy or how we handle your data, feel free to contact us:

Thank you for trusting The Shokz – your secure online store for health, tech, electronics, cosmetics, and smart gadgets in Pakistan.